Canon printers are equipped with sophisticated print heads that require
the best inks to deliver the highest quality prints. Inks which have
the right viscosity, thermal stability and gravity to prevent smudging
and clogging. That is why Canon invested much research into developing
the optimal formulation.
Canon
original inks are manufactured only in Japan, under strict supervision
and in clean rooms. As such, you can be assured that Canon inks will
deliver the most vibrant colours and the sharpest text while keeping
your Canon printer in tip-top condition. When you purchase Canon ink
cartridges, you are also buying the Canon promise of consistency and
quality.
Third-party inks (also known as compatible inks) are inks by other
brands advertised for use with Canon printers.
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While
it may be tempting to purchase such “compatible” inks because of their
lower prices, this may prove to be false economy when you realise the
downsides to such inks.
Compatible
inks do not share the benefits of our rigorous product development and
may consist of chemicals of dubious quality. The environment in which
the cartridges are made is equally doubtful and so the inks may be
contaminated.
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This may result in one or more of the following:
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Poor and/or inconsistent print quality
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Unreliable cartridges
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Ink leakage
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In
turn, leaking ink cartridges would lead to clogged or choked print
heads and result in premature wearing out or damage to the printer.
Constant
repairs, downtime, printer problems and costly repairs all translate
into wasted time and money. So when considering your costs of printing,
take the above into account.
Canon receives numerous reports about problems resulting from the use
of non-original Canon ink. These products not only prevent you from
attaining the full performance of your printer, copier and fax machine,
but can also lead to serious problems that require repairs. Always use
genuine Canon products.
Case 1: Ink leaks |
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Ink leaks can block print heads making it impossible to print correctly and causing excessive ink consumption.
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Case 2: Poor fit with printer |
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Non-original
Canon ink and toners may be made to inexact tolerances that in some
cases can prevent printing entirely by preventing proper installation
into the ink head or preventing ink supply even if the ink tank can be
installed.
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Canon
often receives reports of other problems as well, such as color
aberrations and color streaking. In many instances, these products had
caused print head blockage or other problems that require repairs at a
Canon service center.
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Case 3: Bad Drum Cleaning problem for Toner Cartridge |
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As
heat and pressure are applied to fix the toner on the paper, the
counterfeit toner could not be fully melted and cleaned by the blade
causing appearance of lines on the printout pages due to the residual
toner.
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If
you suspect that you have purchased a counterfeit product, or if you
know of any counterfeit products on sale, please contact us.
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All Canon products come with a limited warranty. The warranty does not
cover repairs arising out of the malfunction of non-genuine Canon
accessories used in conjunction with a Canon product.
Canon
is not obligated to compensate any damage or loss directly caused by
non-genuine Canon accessories and consumables.
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